Terms

We want to offer you the best products and the best service. We aim to consistently exceed your expectations, so that when you are booking with us, you can feel confident you're with the best team there is. This section aims to bring important points to your attention. We've tried to make it as brief, easy to read and understandable as possible.

Call Monitoring and Recording
As part of our continuing effort to ensure you receive the highest service standards, we may monitor and record your call for training purposes.

Price Guarantee
Find the same UK airport parking product or UK airport hotel for less within 7 days of booking with us and we will match the price or refund the difference Excludes offers conditional on buying other products. If you think you have found the same product for less, we need to know, so please call us but first check that the product you are comparing is the same in all respects!

Price Changes
We are committed to providing the highest standards and the best choice of product, at the best prices, so throughout the season we continually review our products and prices. There are likely to be some seasonal special offers and in some circumstances prices may go up.

Credit Card Fee
2% surcharge for credit cards, min. £1 – max. £4 (not applicable to debit cards).

VAT Charges
All prices are for pre-booking and include VAT at the current rate of 17.5%. Parking in £’s per vehicle per whole or part day.

Cancellations, Amendments and Refunds
Please click here for information.

Directions and parking procedures
Please make sure you have directions to your car park, the car park telephone number, and details of the entry and exit procedures for the car park. Directions are included on the confirmation page and on the email when booking. Directions and maps serve as a guide only. We recommend you use them in conjunction with an up-to-date road atlas.

Entry/Exit procedures
Are listed for each car park. If you are charged by the car park because you do not follow the correct entry or exit procedures or present their confirmation voucher, Bluedog Holiday Extras may not be able to obtain refunds on your behalf.
Your voucher is not valid in any other car park. Should you park elsewhere you will be charged locally and Bluedog Holiday Extras will not re-imburse you.

24 hour transfers to and from the airport
Included in the Holiday Extras price unless the airport is within walking distance or not operational 24 hours. Please make sure you have the transfer schedule for your car park.

Minimum Stays
Apply at some car parks. Should you wish to stay for fewer days, you may, but the cost of the minimum duration is payable.

Daily Prices
May vary according to the date and length of stay. Stays of fewer than 8 days may attract a higher daily rate.

Car Keys
In the interests of efficient operation you must be prepared to leave your car keys with car park staff if requested to do so.

Insurance
All parking is subject to the terms and conditions of the individual car park - these are available on request from the car park. Ensure no valuables are left in the vehicle as Bluedog Holiday Extras will not accept liability. Parking is always at the owner’s risk.

High-sided or unusually wide vehicles
Not all car parks can accommodate them or there may be an extra charge. Please check with Bluedog Holiday Extras.

Personal Parking
If you have booked this special service, (where you are met at the terminal by a driver who takes your car away to secured storage for them), you must reconfirm your booking direct with the parking operator at least 7 days prior to your date of travel, giving your Bluedog Holiday Extras Booking Reference. Supplements are charged for service outside normal hours and on all public and bank holidays payable directly to the parking operator.